Data Protection
StypeX Ltd is committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003) in addition to the updated General Data Protection Act 25th May 2018 and Eprivacy policy 2018.
We require this information to understand your needs and provide you with a better services, and in particular for the following reasons:
- Internal record keeping
- We may use the information to improve our products and services
- We may send out promotional emails about new products, special offer or other information we think you may find interesting using the email address you have provided
The law on data protection sets out a number of different reasons for which a company may collect and process your personal data, including:
Consent
In specific situations, we can collect and process your data with your consent.
When collecting your personal data, we’ll always make clear to you which data is necessary in connection with a particular service.
Contractual Obligations
In certain circumstances, we need your personal data to comply with our contractual obligations. For example, if you order an item from us for delivery, we’ll collect your address details to deliver your purchase and pass them to our courier.
Legal Compliance
If the law requires us to, we may need to collect and process your data. For example, we can pass on details of people involved in fraud or other criminal activity affecting StypeX Ltd to law enforcement.
How and when do we collect your data?
We may collect your data in any of the following circumstances:
- When you engage with us on social media
- When you purchase from us
- When you contact us by any means with queries
- When you comment on or review our products & services
- When you contact us about a specific product
- We use this information to process your order, inform you of any delays or problems.
The information we collect is:
- Your name & job title
- Company name (if relevant).
- Email Address
- Delivery Address
- Invoice Address
- Telephone numbers
- Credit Card details if relevant to a purchase.
How we protect your data
We know how much data security matters to all our customers. With this in mind we will treat your data with the utmost care and take all appropriate steps to protect it.
Access to your personal data is password-protected.
How long we keep your Data For
We’ll only keep it for as long as is necessary for the purpose for which it was collected.
External Sites
Our website and emails may contain links to other websites of interest. However, once you have used these links to leave our website, we do not have control over that website. Therefore we cannot be responsible for the protection and privacy of your information whilst visiting such sites. Please exercise caution and read through their privacy statement in order to understand whether and how they will process data about your visit to their site.
We also use Youtube, Facebook, Twitter, LinkedIn, Google+,Instragram and WordPress. We cannot prevent these sites from collection information on your usage of this embedded content. If you are not logged in to these services, they may still gather anonymous information regarding your usage.